My TV MELTED last night?!

[TVmelt]

My TV got so hot in the middle of the night that it melted the plastic in the bottom right hand corner. It's completely useless now, doesn't work at all.

I'm scared to die in a TV fire now, should I throw out my other Samsung TV? What happened!?!?!

[JAMES4578]

Hi @TVmelt  I appreciate the concern.  Ensure the Tv that melted is completely disconnected or do not attempt to use again.  It is best to send a Private Message to @Sam_UK  and one of the Moderators will respond.

If you are unsure how to do this all explained in this guide for both the web version and Samsung Members. https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 

[AntS]

Hi @TVmelt ,

As JAMES4578 said above, can you send us a Private Message with your contact details and any relevant info (e.g. model code and serial number) to our @Sam_UK  account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...  

We can then forward this on to our colleagues to investigate the matter and support you.