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Samsung QE55Q95TAT

(Topic created on: 12-03-2024 02:31 PM)
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Members_rkwY3ql
First Poster
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Hello

My allegedly top of the range TV has developed a screen fault, not a cheap TV at the time, no more than 4 years old, every Samsung TV we have had has developed a screen fault, is it repairable or another new TV required

  • Regards Andy IMG_20240312_141016.jpg

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2 REPLIES 2
AndrewL
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@Members_rkwY3ql: Is the issue visible on all channels and sources? Also, if you head to Settings > Support > Device Care > Self Diagnosis > Picture Test, is the issue visible in the sample image? If so, please try powering off the TV, unplug it at the wall for 30 seconds, then plug it back in, power on using the remote, then check the picture once again. If the problem persists, head to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred contact method, and an advisor will be able to look at the available repair options in your region. 

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Gurky
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Looks like one of the back-light zones has died. They did do 5 year warranty for the T series if memory serves me correctly and you registered for it.
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