12-03-2024 02:31 PM
Hello
My allegedly top of the range TV has developed a screen fault, not a cheap TV at the time, no more than 4 years old, every Samsung TV we have had has developed a screen fault, is it repairable or another new TV required
12-03-2024 03:34 PM
@Members_rkwY3ql: Is the issue visible on all channels and sources? Also, if you head to Settings > Support > Device Care > Self Diagnosis > Picture Test, is the issue visible in the sample image? If so, please try powering off the TV, unplug it at the wall for 30 seconds, then plug it back in, power on using the remote, then check the picture once again. If the problem persists, head to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred contact method, and an advisor will be able to look at the available repair options in your region.
13-03-2024 03:25 PM