TV | Samsung Community UK

Custom List Message Item

Remote Control Registers Twice

Posted by 02-06-2017 11:41 AM in TV

I have a new UE65KS8000 set and it is exhibiting a weird behaviour where button-presses on the remote control are sometimes registered twice! For... View Post

17-11-2022 01:24 AM

Something similar happened to me: I dropped my remote on the ground and it hard reset my tv... View Post

Auto update 'OFF' - still updates itslef without prompt

Posted by 10-11-2022 07:28 PM in TV

This Tv 50RU7172 is set NOT to auto update and even any app in store as well. However, youtube app updates without prompt and changes layout in app... View Post

16-11-2022 04:35 PM

Yes, only Youtube app is auto updating without prompt. Looking now the app version is 20221114 so... View Post

Can't change my digital channels' country

Posted by 16-11-2022 04:07 PM in TV

Hello community, I have a Samsung EU49K6000AU, I live in morocco, I purchased my device from a cerified reseller in Morocco I'm trying to... View Post

Q60t horizontal lines

Posted by 30-10-2022 08:57 PM in TV

Hi I have a q60t it's 18 months old and has been fine but last week I turned it on and there are small fine horizontal lines from top to... View Post

16-11-2022 04:00 PM

I have the same fault! Been told it’s £800 to fix View Post

Re: Feedback zu Samsung Webseite

Posted by 16-11-2022 11:48 AM in TV

My television is brocken and my smart Samsung phone z ford2 galaxy has line and the back was broken i need a help to repair it thanks for this app... View Post

16-11-2022 12:56 PM

Contact support through Member app and they will be able to help you. This is community for... View Post

DO NOT BUY FROM THE SAMSUNG SHOP! Shocking service pursuing a refund for a Q95T. Please help!

Posted by 07-04-2021 08:55 AM in TV

I have never seen such... View Post

16-11-2022 07:34 AM

Similar issues being experienced for a TV within warranty. Im without the TV now for 3 weeks. I’m... View Post

Ambient Light Detection Moved in 2022 Frame TV

Posted by 08-09-2022 04:01 AM in TV

I need to turn off the ambient light sensor because it's making unwanted adjustments based on ambient light. My TV is a brand new 2022 Frame TV... View Post

15-11-2022 09:56 PM

Definitely not your eyes. Same thing happening to me. Pink tint, goes very dark during day and I ... View Post

UHD/OLED on 10mbs internet speed.

Posted by 15-11-2022 05:34 PM in TV

Hi everyone, I live in a rural location where our internet speed is 10Mbps. I am planning on buying a new 48 inch tv which is UHD and OLED. My... View Post

15-11-2022 07:54 PM

You may get some buffering, depending on hd, or 4k, you really can't tell unless you try it View Post

Stains and fluctuations on a brand-new Q950T screen

Posted by 06-07-2021 05:29 PM in TV

Please help me identify this issue, I'm curious whether this is a bug or I should return the TV or send it to service. You can see a sort of... View Post

15-11-2022 05:48 PM

Hi @r2-d2 , how did things pan out in the end? I'm having similar issues wi... View Post

Samsung registration rejecting TV S/N

Posted by 15-11-2022 11:51 AM in TV

I cannot register my TV on the Samsung website as it keeps rejecting the serial number as “invalid”. The number is correct, I checked it several... View Post

15-11-2022 04:39 PM

Hi @KEMtoo From previous customer issues there are a few solutions you could try. for the Sa... View Post

Dolby Atmos

Posted by 14-11-2022 07:07 PM in TV

hi does the below tv support Dolby Atmos please ? Samsung Qled QE85Q60BA View Post

15-11-2022 03:46 PM

Hi James thanks for that reply and confirmation. I am trying to understand now if a Samsung a sym... View Post

Frame TV 32" 2020 - Art mode no mount

Posted by 21-04-2021 09:30 PM in TV

I have just purchased this TV and trying to load my own art but I do not want a border / mount (I want the image to fill the screen edge to edge). ... View Post

15-11-2022 03:45 PM

I’m still having a mount appear even when I don’t select it. Images upload ed are all 16:9. ANy i... View Post

New The frame tv 2022 stuck in art mode , and other issues

Posted by 27-10-2022 09:55 PM in TV

My 2022 frame was purchased today and now is stuck on an art work, none of the buttons on the remote will do anything apart from the on off... View Post

15-11-2022 01:33 PM

Since I am (like others) also experiencing sync-issues with audio, I have created a new topic to ... View Post

UE70TU7100KXXU - BLACK DEATH SCREEN

Posted by 14-11-2022 11:45 PM in TV

Hi there. We've had this 70inch TV for about a year now so still fairly new. 1st month we had it we was loosing sounds but I put it down to... View Post

White flames? from bottom of MU6400 screen

Posted by 14-11-2022 02:16 PM in TV

A few weeks ago a small flame type thingy appeared at the bottom left of my screen, now I have another bottom centre of screen. I have a... View Post

14-11-2022 08:20 PM

Thank you Asad, will do  View Post

Connect box Samsung UE65HU8500

Posted by 01-11-2021 01:36 PM in TV

Hi, I have a Samsung #UE65HU8500 curved of which the connect box which "died" exactly after 7 years after I bought it. This was a very... View Post

14-11-2022 02:04 PM

Actually, I too purchased this ver same set from Curry's in 2012/3, and it was sold with the prem... View Post

QN91A - Can't enable VRR on Xbox Series X

Posted by 14-11-2022 09:09 AM in TV

Hi, I have Samsung QE65QN91AATXXH so 65" version of QN91A.I have Xbox Series X connected to TV using included HDMI 2.1 cable.I have Xbox set... View Post

14-11-2022 10:48 AM

It only has 1 hdmi 2.1 port (out of the 4). Are you sure its plugged into the right one? Edi... View Post

Picture is not stable

Posted by 28-01-2022 05:02 AM in TV

Hi,I have a problem with my new NVidia Shield TV Pro and my TV.I connect it to my Samsung TV (65QN95A) but the picture is not stable.I do not... View Post

14-11-2022 05:09 AM

Same happens to me, on same TV 2 different PCs both have NVIDIA on the same TV different HDMI. O... View Post

brand new Freestyle stopped working

Posted by 13-11-2022 10:56 PM in TV

My brand new freestyle stopped working all of a sudden. I checked the cable and it is fine as it still charges my phone. but the freestyle device... View Post