Samsung 50" UN50NU6900 Auto Program and other settings greyed out.

[MrPhantom13]

Hello,

I purchased the tv this past August and everything was fine but little by little i noticed that some of the channels were no longer available while watching tv with a regular Air Antenna. I decided to "auto program" the tv to see if i would get some of the channels back and the option is greyed out...actally the entire "Broadcasting" section is greyed out along with a few other options. I updated to the current firmware and still nothing. I tried to "Reset" the tv but that option is also greyed out. Does anybody have an idea on what i can do to fix this problem? 

Model: UN50NU6900FXZA

Current Firmware: 1251

[christianbethel]

I'm having this same exact problem.

[CarlH]

Hi. Do you have any external devices connected to your TV? 

[christianbethel]

Yes, a soundbar.

[Guycooper]

if you have greyed out options that you can't click on your return key for your four times to clear that program out of cache and you should notice that it's not grayed out anymore