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QWERTY key board not showing on TV

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First Poster

I am having an issue with my Samsung UHD smart TV

when I click on a box on google it the web browser box the key board no longer pops up for me to enter any information. 

 

1 ACCEPTED SOLUTION

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Moderator
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Hi @TDM1

Please can you confirm the model number of your TV? Do you have an external USB or Bluetooth keyboard connected?

View solution in original post

4 REPLIES 4
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Moderator
Moderator
Hi @TDM1

Please can you confirm the model number of your TV? Do you have an external USB or Bluetooth keyboard connected?

View solution in original post

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UA49K6500

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And no Bluetooth or any other external keyboard
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Ps

I did a soft reset and it’s working. Thanks for your response nonetheless.
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