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Original topic:

QWERTY key board not showing on TV

(Topic created on: 23/10/18 20:20)
TDM1
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TV

I am having an issue with my Samsung UHD smart TV

when I click on a box on google it the web browser box the key board no longer pops up for me to enter any information. 

 

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Solution
AndrewL
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Hi @TDM1

Please can you confirm the model number of your TV? Do you have an external USB or Bluetooth keyboard connected?

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TDM1
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UA49K6500

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TDM1
First Poster
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And no Bluetooth or any other external keyboard
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TDM1
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Ps

I did a soft reset and it’s working. Thanks for your response nonetheless.
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