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Qe55q7fam tv network cable disconnected.

(Topic created on: 20-07-2018 06:08 AM)
27289 Views
Jel79
Journeyman
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Hi

I have the qe55q7fam tv, I constantly get tabs across the top saying "network cable disconnected " followed by "network cable connected". The 2 message go on hard rotation several times.

Often this happens when I don't even have the cable connected at all and I am using Wi-Fi to connect!

Anybody having the same issue?

91 REPLIES 91
_Jarek_
Journeyman
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Samsung Service replaced the OneConnect cable with a new one and now the TV is working fine. There are no reports that the network has been disconnected or reports that there are connection problems between the TV and the OneConnect box.

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Snailgoo
Explorer
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Same solution was tried here. Worked for a day or two my final solution was to buy another television

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