20-07-2018 06:08 AM
Hi
I have the qe55q7fam tv, I constantly get tabs across the top saying "network cable disconnected " followed by "network cable connected". The 2 message go on hard rotation several times.
Often this happens when I don't even have the cable connected at all and I am using Wi-Fi to connect!
Anybody having the same issue?
11-01-2022 02:07 PM
Samsung Service replaced the OneConnect cable with a new one and now the TV is working fine. There are no reports that the network has been disconnected or reports that there are connection problems between the TV and the OneConnect box.
11-01-2022 02:54 PM
Same solution was tried here. Worked for a day or two my final solution was to buy another television