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Network Cable Disconnected/Connect message

(Topic created on: 10-02-2023 03:44 PM)
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GALAXY-SPANNER
Explorer
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Last post i could find relating to this was old and without a resolution.

My TV is a UE49MU7000.  cURRENT vERSION: 1310. NO NEW UPDATES AVAILABLE.

Has there been any resolution to this? I am connected (Via eithernet) to a fairly new LINKSYS IP6 Mesh system, with no other issues. Usually between 10-20 times a day i get "Network Cable disconnected" "Network cable connected" messages... rather annoying.... Has Samsung issues even an aknowlegement of the problem, let alone an update/fix, or is that too much to ask for?

4 REPLIES 4
Obsydian
Samsung Members Star ★
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I get this sometimes check your cable is not pulled in any direction or faulty.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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GALAXY-SPANNER
Explorer
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Turn it off, turn it on again? Plug it in again?, you kidding me? I'm an IT Infrastructure specialist of 20+yrs.... 🙄
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Krayzierone
Apprentice
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Im experiencing similar symptoms when casing it just cuts off try downloding samsung caster and see how much your internet drops off its not your internet its the tv receiving your internet i had my router TP-LINK firmware updated at no change. I also reset the TV.

MDEV2
First Poster
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I too have the same issue. At this point it looks like either the hardware in the TV is absolute junk or there’s a software bug. I get the disconnect/connected messages randomly through the day. Sometimes when powering on from standby it just forgets it’s connected to the internet altogether. 

Very annoying.

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