29-12-2020 08:23 PM in
Hello, i have a 65 Q95t. And ive been through all the settings on the tv to try and resolve, picture glitches, picture pixalted the picture is just not right! Amd 4k uhd content is even worse! But when you put in retail mode and see the BEAUTIFUL picture.. Makes me think the screen CAN produce it. Just wont do for me. Any help would be appreciated thanks (bugging the hell out of me)
30-12-2020 02:44 PM in
Hi @Jayze1988
Could we take the full model code and current software version of your TV please? Go to Home > Settings > Support > About This TV.
30-12-2020 09:28 PM in
Model code : QE65Q95TATXXU
Software version : T-NKMDEUC-1460.9
Thankyou
30-12-2020 09:29 PM in
Also keeps coming up one connect cable fault, which turns tv on and off. Tv is under warranty.