03-04-2021 02:14 PM - last edited 03-04-2021 02:25 PM
In October I bought a Samsung 32 Inch UE32T5300 Smart Full HD TV from Argos online. The first few weeks were fine. Since November I have seen the TV display this image when I turn it on. I can fix it by putting it in standby and turning it on again. So I put up with it all these months. It could happen once or twice a week, sometimes more. It’s just happened twice today.
Could it be a software glitch, because as I say it didn’t happen for the first few weeks and the last firmware update (1403) was in November. Or is it more serious?
04-04-2021 05:33 PM in
I had exactly the same issue, but mine was caused by the tech support person who had remotely connected to my TV to try and fix the soundbar issue I have. Mine only happened after he 'reset' the hdmi ports. It would happen say 2 out of every 10 times I turned the tv on but ended up swopped the tv for a replacement as the soundbar issue couldnt be resolved.