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Philips HUE APP with Q60B Samsung TV

(Topic created on: 27-01-2023 01:45 PM)
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PaulEC
Apprentice
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Hi

i can’t find the Phillips HUE APP on my new Samsung QE75Q60B tv. 

the adverts say all Samsung TVs from 2022 and Q60 above should be able to use this new HUE app in the UK. 

can’t find it on the Samsung APP store?

 

tried calling Samsung but no idea. 

 

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8 REPLIES 8
TessM
Mastermind
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Hi @PaulEC ,

 

I have had a look at this and it seems that your Tv was manufactured on 2021: Buy 50" 4K QLED TV | Q60A HDR10+ Smart TV | Samsung UK

 

I can see that the Hue Sync TV  app is available on almost all 2022 or newer 60 Hz and 120 Hz Samsung TVs. have you checked with the app provider if they will support any other TVs in the future? 

PaulEC
Apprentice
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The model I bought is a 2022 not a 2021

 

the model number is QE75Q60B

my interpretation of this is a 75 inch TV from the Q60B category that should therefore support the Phillips HUE APP in the UK 🇬🇧 

However I’ve rechecked the Samsung APP store and the Phillips HUE APP is not shown.  

please investigate as this is not what I was expecting and keen to purchase this APP to continue my HUE set up. 

 

Gofunk1
Journeyman
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Did you get a solution for this? I've just bought the 75" QN90B for almost £3k and also cannot find the app as advertised.

Nat Harris
Apprentice
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Did you ever find the app same issue here? 

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Nat Harris
Apprentice
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Did you ever resolve this issue? 

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PaulEC
Apprentice
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I purchased the Samsung Hue APP and it works fine with this model. 

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Gofunk1
Journeyman
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So you can find it in the store now?
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Nat Harris
Apprentice
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Mine is the same model but q60a I can’t find it. Did it just appear or did you update something? 

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