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No sound when TV & soundbar turned on

(Topic created on: 25-10-2024 09:49 AM)
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Martingg58
Apprentice
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I have recently purchased a Qe55595 tv & Q930 D sound bar. The problem is when turning them on I get no sound from the sound bar. Both TV & sound bar have power. To get sound I have to turn off both and power back up (sometimes 3-4 times) Occasionally sound will come on at 1st attempt.If I disconnect the sound bar and use the tv speakers no,problem. From what I understand the sound bar & TV should power on together. This should  I also believe be a plug and play set up and link the soundbar & TV automatically. Is there somthing I am missing. 

1 Solution

4 REPLIES 4
AhhDenon
Journeyman
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Is earc / arc enabled on the tv and soundbar
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Martingg58
Apprentice
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Had a link giving me some info on a link followed this and all seems good now

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Martingg58
Apprentice
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Wish the instructions that came with the sound bar and tv ve a clear link to this

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