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"Woofer & Equalizer" can not be adjust in sound settings with S800D soundbar on S90D TV

(Topic created on: 21-03-2025 11:21 PM)
183 Views
rgp1942
Apprentice
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TV: S90D 65"
Soundbar: S800D

Settings>Sound>Expert Settings>Woofer & Equalizer

There is no way to move right to the next frequency grouping. Right arrow on controller goes to "RESET".

See attached picture.  No button on the TV or Soundbar controller or the old Samsung "universal" controller will move the frequency choice right and left.

This is a software bug.  Please report this as a bug.

20250321_151210 edit.jpg

4 REPLIES 4
Obsydian
Samsung Members Star ★
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Hi try using the Smartthings APP, tap the device, then the settings, I find easier to use.

 

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rgp1942
Apprentice
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The SmartThings app only has bass and treble in the "Equalizer".  Only the TV Equalizer has full spectrum equalizer settings.

This needs to be reported to Samsung as a software bug.  Do I need to do that in some way?

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Fozref
Student
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Stick sound mode into ‘standard’ (not surround) and you can adjust the EQ from there….

rgp1942
Apprentice
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I put sound in "standard" mode, and was still not able to move between frequency categories in Equalizer setup.  This is a bug than needs to be reported to Samsung, but I find no facility for doing that.

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