13-07-2022 05:14 PM in
Hi, I am unable to get Google Assistant on my tv, I can only see Alexa or Bixby. I have the tv updated but the option does not show up - I reset the tv and started over but still no change.
Can anyone help me with this?
TV is QN95A Neo QLED 4K HDR Smart TV (2021)
Thanks a lot
16-07-2022 04:05 PM in
Hi @Demo85
Have a look at this useful link from our friends over in Canada, for some help with this.
16-07-2022 10:12 PM in
Hi @ChrisM, thank you for this but the option for Google Assistant is not there, I only have Bixby or Alexa.
Thanks
17-07-2022 11:22 AM in
17-07-2022 07:05 PM in
It was advertised as having this feature, so not sure - maybe?
Any idea on how to check if this is the case?
Thanks
19-01-2023 10:37 PM in
After several calls to samsung support i was told neo qled tv in the benelux (belgium/netherlands/Luxemburg) region are not equiped with google assistant. Dispite of the specs mentioned on the spec sheet. Which is a let down for me because it was what gave the edge to samsung instead of another brand.