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Original topic:

New update 2303.1 for Q95T broken input signal for any sources

(Topic created on: 03-08-2022 10:12 AM)
MedaPayne
Explorer
Options
TV

Hello
Since the last 2303.1 update my TV and that of many others as I have seen on different forums has downgraded the TV.
This update blocks the 4K120Hz signal on the HDMI 4 port which is 2.1, but it also blocks all the signals from the other HDMI ports.
You advocate at Samsung that your televisions are made for the new generation Consoles , in my case i use Gaming PC with RTX 3070, but there you are clearly scuttling while releasing an update that clearly downgrades the television.
Here is the link of the forums where everyone talks about it to show you that I am not the only one in this case.
So what are you waiting for to do what is necessary because here I find myself with a 2500€ television which is absolutely useless.

 

 

https://eu.community.samsung.com/t5/tv/no-signal-with-my-ps5-and-or-any-8k-4k-120-4k-60-4-4-4-after/...

or

https://www.avsforum.com/threads/2020-samsung-q90t-owners-thread-no-price-talk.3138076/page-666

or

https://eu.community.samsung.com/t5/tv/65-quot-q95t-update-2303-issues-with-xbox-series-x/m-p/579485...

I specify that I stayed more than an hour yesterday on the phone with customer service so that in the end I was told that it was a hardware problem.
So make an update that breaks everything and in addition have a support that is not at all competent I really wonder about the reliability of Samsung


Thank’s

3 REPLIES 3
James davenhill
First Poster
Options
TV

The same thing has happened on my q90t.  No hdmi ports are working,  xbox series x rendered useless,  cant watch sky unless i select the hdmi that its pluged into and then pull the power out and back in and have to do the same again if i change the source

Please fix samsung,  or at least roll back the update

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Tim040
Pioneer
Options
TV

Any updates? I have the same issue with my PS5

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scratch-009
First Poster
Options
TV

Same on my Q950TS. When I turn on tv and settop box (normal 4k, no HDR) I have a 50% chance of it working. If it doesn't work need to completely power of all devices to get it to work again. very annoying.. hopefully a new FW can fix it again? Too bad auto-update was enabled...

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