27-12-2022 04:31 AM in
TVHi all, I'm not finding any similar issues being discussed already, so I thought I'd start a new thread. I'll try to sum things up as succinctly as possible.
This is a 65-inch Q70R from 2019 purchased in early 2020.
Anyone else encounter some/all of these and reach a solution? Any help would be great!
28-12-2022 04:46 PM in
TVHi @Wolfshield
Could we take the full model code and current software version of your TV please? Go to Home > Settings > Support > About This TV.
28-12-2022 07:22 PM in
TVHi Chris, thanks for taking a look. My TV's model code is:
QN65Q70RAFXZA
Its firmware version is:
T-MSMAKUC-1401.0, B0970101/07014, BT - S (v1401)
Another odd behavior is that none of the changes I'm making to picture settings are being saved now. For example, if I try to turn off Auto Motion Plus or change the Blur/Judder settings, when the TV reboots they're back to what they previously were.
31-12-2022 01:08 PM in
TV"1401" says it all. Faulty firmware update pushed in August - Samsung knows of the problems with the firmware but you're going to have to wait on them to push an update....which may or may not work whenever they decide to roll it out...sometime in the future. A lot of people with TVs that won't push audio through receivers, game consoles, and soundbars, lots of other little bugs with that firmware version. Good luck!