ISP Block and cant install any app - Error Code 202 and 102035 -

[TanerTuna]

Hi! My Frame TV's App Store stopped working all of a sudden, and now I can't install any apps.

I have tried all suggestions I have found online so far:

- Factory reset the TV

- Reset Smart Hub

- Tried using a mobile hotspot - still same problem with 5G operator

- Changed several DNS servers to, lastly it is on 8.8.8.8

- Checked for firmware updates

- Changed regional settings on my Samsung account

- Restarted all devices at home (Modem, Router, TV - Started with order Modem->Router->TV)

 
Model: QE55LS03RAUXXC

Firmware version: 1500

Smart Hub Connection Test shows ISP Blocking Service: Error 202.

When trying to install any app, it tells Unable to install, Error: 102035

Any suggestions? Very annoying problem.

Apps has no logos

[-Robot-]

Have you spoken to your ISP? Maybe they just blocking a port that you maybe able to have them unblock

[TanerTuna]

Thank you for reply but I have tried to connect the TV with mobile hotspot (sharing my 5G mobile network) which is another ISP and still had the same issue. It does not seem to be a problem from the ISP ?

[-Robot-]

Sorry I can't be more help as I have never experience this and don't install stuff on my tv

Have you tried speaking to support?

[TanerTuna]

I couldn't find a support channel, as I need to be within the guarantee period to get assistance, which has now expired 😞 
After a factory reset, I lost all "basic" apps like Netflix and YouTube, and I can't reinstall them. It is a smart TV without any apps, purely a dummy TV without any apps and not being able to get support for this.
Really annoying problem.

[-Robot-]

Support should still help you they may not replace it if faulty but may know why it anint working?

We are a community site most likely not get Samsung support

[TanerTuna]

I tried to get in contact with support but before getting contact with them i needed to speak with an AI bot which asks for Model and Seral no. As my serial not in guarantee period anymore it directs me to get contact with samsung distributors 

[-Robot-]

Oh I didn't know that I never call them

[Meromero1]

Hola, me sucede lo mismo y tampoco he encontrado solución