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Fix for "Smart hub is being updated. Please try again later."

Posted by 05-06-2023 03:02 AM in TV

I have a CU7000 tv Yesterday i got the problem which consists of : Any app i would try to open it'll redirect me to its page on the app... View Post

05-06-2023 03:52 PM

@Joos tv scuffed glad it is sorted, appreciate it may well work for some. However for others experie... View Post

YouTube Buffering / unusable on 1310.1 firmware

Posted by 03-06-2023 05:11 PM in TV

Hi All, For two weeks now YouTube takes 15 to 20 seconds to load and play videos. TV model UE55MU6400 on 1310.1 firmware. Tried everything to... View Post

16-08-2023 10:55 AM

@Winterbourne for some strange reason the 4K and 4K60Hz. on my TV's YouTube app is back up and runni... View Post

Samsung 43BU8000kKX Smart Tv

Posted by 03-06-2023 03:49 PM in TV

Hi, Just bought the above and linked my S22 Ultra to it. Finding though if i try to cast a video from Facebook on it it wont work. Any other... View Post

03-06-2023 06:04 PM

As the issue only seems to be occurring for you on the Facebook app, I'd highly recommend checking t... View Post

TV Black Screen

Posted by 03-06-2023 01:45 PM in TV

Hi there I buy a Samsung TV BU8000 from the official website last week. I found that sometimes the screen will be black for 2-3 seconds and... View Post

03-06-2023 02:19 PM

Hi @AK1231 If your TV is not functioning as you think it should, please speak to the Samsung Online ... View Post

Samsung Television Schedule Recording

Posted by 02-06-2023 04:21 PM in TV

For a few years now I purchased a Samsung Television AU9000, would like to ask if anyone knows the solution to Recording from Live TV. Recently... View Post

02-06-2023 09:49 PM

I found quite a lot of posts related to this problem and then stumbled across https://eu.community.s... View Post

TV Guide - skip days

Posted by 02-06-2023 09:40 AM in TV

I have just taken delivery of a QN90C TV and have been exploring its capabilities. First thought, I hate the "smart remote" and am... View Post

Apple TV app stuck QE55QN94A SW2130.8

Posted by 01-06-2023 10:46 PM in TV

Having an ongoing issue with my qe55qn94a Samsung tv. Apple TV app recently started sticking. Showing the start logo for ages before telling me... View Post

03-06-2023 02:39 PM

Hi @Daveedjackson Have you tried uninstalling and re-installing the app? Have a look at the followin... View Post

Universal Guide Search problems

Posted by 01-06-2023 10:35 PM in TV

I have a Samsung QE55Q9FN 55 inch. If I use the search function within the Universal Guide it only gives me results for Youtube, no results for... View Post

01-08-2023 08:38 AM

Hiya, I'm afraid I didn't get it fixed. I was thinking of having another go with support to see if t... View Post

UK TV Channels

Posted by 01-06-2023 03:04 PM in TV

Hi, I have a UE50TU7020 Smart 4K Ultra HD TV but cannot get any UK channels - eg. BBC1. It is aerial connected and I have gone through the... View Post

28-06-2023 10:26 PM

I'm having the same issue my older Samsung TV connects to freeview via digital (no aerial needed) so... View Post

Extended Warranty Declined TVs

Posted by 31-05-2023 08:31 PM in TV

Has anyone else had an issue with Samsung declining the 5 year extended warranty on a TV. I bought 2 high end TV’s direct from their U.K.... View Post

08-06-2023 12:46 AM

Hi AJ, The 5 Year Warranty Promotion for TVs, states the following; “Purchase a qualifying product b... View Post

My tv has completely died after just two years - what can I do?

Posted by 31-05-2023 07:14 PM in TV

I bought a Samsung QE50Q60TAU in May 2021 and a week ago it completely died. It’s used for about three hours most days and hadn’t been moved or... View Post

Thursday

Hi there, Seems like it's becoming a prevalent issue with their TVs. I also purchased the Samsung UA... View Post

Samsung Art

Posted by 31-05-2023 04:53 PM in TV

Over the past 4 years I’ve purchased 2 pieces of art from Samsung at £14.99 each to act as my off screen on my art TV. After a period of time the... View Post

31-05-2023 05:53 PM

What to do about this? I'm not trying to say to say buy art that's specifically for the TV is not a ... View Post

Flashes of light intermittently on Oled 65” Quantum Dot

Posted by 30-05-2023 10:38 PM in TV

Hi everyone, We have purchased a Samsung 65” Quantum Dot TV from Curry’s 2 months ago and within that time we have had to have it sent off... View Post

01-06-2023 09:05 PM

We tried unplugging everything except the power and the lines continue to appear intermittently unfo... View Post

nightmare getting samsung tv waranty replacement

Posted by 30-05-2023 07:29 PM in TV

hi, desperate here! been trying for weeks communicating with so called "customer services", loads of phone calls, emails, sending them... View Post

31-05-2023 12:05 AM

@sparkey23 Unfortunately as the email case seems to have been closed think it will need to be escala... View Post

Symbol

Posted by 30-05-2023 06:23 PM in TV

can somebody please tell me what this symbol is? On my new Samsung 43 Inch UE43CU7100KXXU Smart 4K UHD HDR LED TV220/3410 many... View Post

30-05-2023 07:08 PM

Thank you, I was hoping that was the case, why on earth it couldn't have just said optical cable I h... View Post

CU8000 Crystal UHD 4K HDR Smart TV Storage/Memory

Posted by 30-05-2023 06:58 AM in TV

I want to buy CU8000 Crystal UHD 4K HDR Smart TV but first I would like to know how much storage space and memory it has. I reckon that it should... View Post

30-05-2023 11:03 AM

As far as I could find out but not model specific, Samsung TVs have 8GB of memory. This article is q... View Post

Australian TV won't tune to UK TV channels

Posted by 29-05-2023 02:56 PM in TV

Hi - looking for some help with an autotuning problem. I have two pretty modern Samsung TVs that I bought in Australia. I've recently moved to... View Post