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Original topic:

I have no Disney+ why?

(Topic created on: 03/05/21 03:31)
Marbelx
First Poster
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TV

Hello so recently I got a Disney+ subscription and I wanted to watch it on my tv but the Disney+ app won’t appear on the App Store of my smart TVs, I have the UN50JU6501 and it shows up that I got the 1550 update, please help!!

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JAMES4578
Superuser I
Superuser I
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TV

Hi @Marbelx  The  Disney Plus app  is indeed only compatible with Samsung Tv's from 2016 onwards  https://help.disneyplus.com    I know  the J series launched in 2015 and that is an American model.  https://www.samsung.com/us/support/answer  Whilst everyone is welcome this is actually the  uk/Ireland   forum in the European communities.

However you should be able to mirror or cast Disney Plus  https://www.airbeam.tv/how-to-cast-disney-plus-to-tv/ 

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3 REPLIES 3
Fiona26
Troubleshooter
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TV
My daughter had this issue with trying to download the app on her nan's TV. We found out that Disney + is available for TV'S from 2016. Unfortunately her TV was a 2015 model. I don't know what year your TV is so this may not be why it's not showing up in the app store.
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PaulMrT
Navigator
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TV
Try this to find month/year to see if this reason why. If you cannot get Disney+ direct then maybe think about streaming from a phone either direct if both support or via a streaming device. I have an LG TV and it has Amazon, Netflix. I had to download Disney+ but for BT Sport I use a Google Chromecast and my Note 20 Ultra

Screenshot_20210503-133738_Google_2484.jpg

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Solution
JAMES4578
Superuser I
Superuser I
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TV

Hi @Marbelx  The  Disney Plus app  is indeed only compatible with Samsung Tv's from 2016 onwards  https://help.disneyplus.com    I know  the J series launched in 2015 and that is an American model.  https://www.samsung.com/us/support/answer  Whilst everyone is welcome this is actually the  uk/Ireland   forum in the European communities.

However you should be able to mirror or cast Disney Plus  https://www.airbeam.tv/how-to-cast-disney-plus-to-tv/ 

View solution in context