How to cancel art store

[AndrewL]

@Derrick2: Please can you confirm the full model number of your TV, located on the sticker on the back of the device, or in Settings > Support > About This TV, and I will look into this for you. 

[AndrewL]

@Derrick2: I've had a look into this for you, and you can go to the membership page in the Art Store or "Your Account" page and follow the instructions for cancellation. If you cancel your membership, your Art Store membership will automatically close at the end of your current billing period, and you will receive the cancellation notice in the e-mail registered in your Samsung Account.

[Art store]

I need to cancel my art store subscription. My TV is sin storage so I need to do it through the internet or other method. Everything I have found online on how to cancel is inaccurate. Please let me know how I can cancel. 

[Morten293]

Hi,

I'm having similar problem. I did return my samsung FRAME tv - but I'm now unable to cancel the subscription. The billing continues!

Please help.

Br. Morten

[kyser]

Hi I have this same issue. I sold the TV and forgot to cancel. Could you help me please? Thx!

[JayDC · Accepted solution]

After spending 60 minutes on the phone with Samsung, speaking with the TV folks, the e-commerce folks, and a few others; NONE who had any clue what the Art Store even was, we figured out how to cancel it. Go to www.samsungcheckout.com, sign in. Go to the Purchas History Tab and the Subscriptions tab after that. You'll see your Art Store subscription and there's a link to unsubscribe. 

[Helwete]

THANK YOU! 🙏

[timmera]

My Firefox reports: cannot find www.samsungcheckout.com. Can you advise me?

[Fred-Dreski]

You are a lifesaver! Thank you very much for posting this information. That is a lot of time and frustration that I didn’t have to suffer through.