The Frame, Request For Enhancement

[FruitcakeGSi]

Hello, this is not a fault, merely some feedback and request for enhancement for your Samsung The Frame TVs.
I love these TVs and I am planning to buy a 2nd one. I subscribe to the Samsung Art Store. It would be great if 'My Favourites' and 'My Photos' could have sub folders, each with a 'Display All'. This would allow the user to have multiple favourite collections for different moods/occasions and would allow to have a different favourites between multiple TVs.
It would also be beneficial if the user could favourite their own uploaded photos so that a mix of Art Store and uploaded things could appear in the same collection.

[Glenntech]

If you go into the support section on the Members App and leave feedback there for development teams to view.
This is a customer to customer based forum and not really monitored by them

[FruitcakeGSi]

That's exactly what I did and they said it's not a support issue and to post it on the community forum 😆

[FruitcakeGSi]

Here's their response...
Hello, Graham.

It's great to hear you love our Frame TVs!
We recommend leaving any suggestions you may have on our Community page.
The page is monitored by our software developers who will take on board any suggestions you wish to make.
We've attached the link to enable you to do this right here:
https://eu.community.samsung.com/t5/english/ct-p/uk
From here, you can search for a topic as well as add new messages.
We hope this helps. ^JH