Don't choose the passeportout in the app.
Just upload the image as is (indicated size) then choose passepartout and color of it in the TV. Then save (middle button) and it will be saved with any passepartout or without passepartout at all depending on your choice, which you can alter later on too.
Good luck. Let me know. //CSky
Hi there, I have the same problem - with Art Store slideshows. As soon as I set a mount, the slideshow stops at the image around which I set the mount.
I would like to always use mounts, especially in art store slideshows. How can I enable this?
Now it seems like I can have either a slideshow enabled without mounts, or a single image with a mount, which seems a bit of a silly choice.
So I've just purchased a 2022 85 inch The Frame and thought that setting the default mount would be an option but find its not at all.
Seriously Samsung, if we're meant to be using this TV as art, then why do we have to fiddle with the settings each time the picture changes.
Please correct this as I'm sure many people have this request and hope you can come up with an update (come on devs, it's not that hard surely!)