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Original topic:

Cannot register warranty

(Topic created on: 26-05-2022 05:27 PM)
Mike Chan
First Poster
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TV

I buy the QE50QN94AATXXU but I can’t find my TV in the product information to register 5-Year Warranty. It will only let me register 2022 models

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2 REPLIES 2
AndrewL
Moderator
Moderator
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TV

@Mike Chan: Please can you confirm where you purchased the TV from, and when? I had a look into this for you, and found your model number listed as being eligible for the 5 year warranty if purchased between the 01/09/2021 - 31/03/2022. If this is applicable to your purchase then please follow the link below and click on 'Participate' to register for the extended warranty. 

https://www.samsung.com/uk/offer/samsung-tv-warranty-richer-sounds/

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Darren1989
First Poster
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TV
I have the same problem, I brought a tv but I can't get the warranty as the Samsung website isn't in the drop down menu to choose as a store the tv was purchased from
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