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Cannot register warranty

(Topic created on: 01-08-2023 05:22 PM)
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Mike Chan
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I buy the QE50QN94AATXXU but I can’t find my TV in the product information to register 5-Year Warranty. It will only let me register 2022 models

7 REPLIES 7
AndrewL
Moderator
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@Mike Chan: Please can you confirm where you purchased the TV from, and when? I had a look into this for you, and found your model number listed as being eligible for the 5 year warranty if purchased between the 01/09/2021 - 31/03/2022. If this is applicable to your purchase then please follow the link below and click on 'Participate' to register for the extended warranty. 

https://www.samsung.com/uk/offer/samsung-tv-warranty-richer-sounds/

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Darren1989
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I have the same problem, I brought a tv but I can't get the warranty as the Samsung website isn't in the drop down menu to choose as a store the tv was purchased from
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Members_jxUpsMv
First Poster
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 I can not register my microwave as there is no sign of it in booklet

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rick0007
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Model number: QE75QN90BATXXU
Serial number: 0JKV3HKTA00394V

I brought this TV as the black Friday event 2022 direct from samsung online but cannot register my tv for the 5 year warranty as the samsung online store is not on the drop down menu on the registration form. 28 calls regarding many problems with the TV and also not being able to register the product very frustrating. Initially I was to create a samsung account and register my product, which I did and today to be told it was wrong registration as this is with samsung only not the warranty. How can you treat people like this and get away with it in the UK.
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suttyon1
Pathfinder
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How do I register my product
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suttyon1
Pathfinder
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Serial number R3CW606C0XE
Imie 354721881555364
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suttyon1
Pathfinder
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IMEI sorry 😞
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