14-04-2023 01:41 PM in
I have a new Samsung 4K tv & I am looking for some help with a Bluetooth Keyboard to use with it. While I was on to the Samsung Tech Guy's I asked them about it, having a Logitech K380 already, but although it said it was paired, only the LETTERS worked, I could not move the cursor to the address bar to type an address in, the guy was very helpful & gave me a model number VG KBD2000, so I went on to the Samsung Shop site & put in the number & it said it was no longer available. So I clicked on "Where to buy" & it gave Curry's as a supplier, but when I checked it out they said it was no longer available as well. Now don't get me wrong here, I love my new TV & Samsung phone, but I noticed while I was on there that the Review Stars were very low & that they were all very old 2013, 10 years, I tried to ask whether there was a more up to date replacement, but I think they thought I was being rude, I wasn't, I just want a Keyboard that will connect with my UE50BU8500K XXU 2022 New TV, & I thought that if I got a Samsung one it would be more likely to be compatible, but obviously I don't want to waist money on one that wont work, having already got one. If any one has any suggestions I would be most appreciative. McToen
14-04-2023 02:10 PM in
22-04-2023 01:21 PM in
Hi StuartR, thank you for your reply, but my keyboard Logitech K380 doesn't have a separate numbers pad, therefore no num-lock, I have Googled it as suggested, but not found an answer yet. I have reset the keyboard, ref "youtube" & repaired keyboard to TV, twice, but have still not managed to get the cursor to return to the address bar. When I return the cursor to the address bar with the remote control, now all the buttons work including the arrows, simile if I move the cursor to the main page I can get all the buttons to work including the arrows, but for some reason I just can't get the cursor to return to the address bar without the use of the remote control. I have tried to find a way of contacting Logitech, but everyway I have tried up to now has suggested questions, none of which seem to be relevant. So if anyone still has any idea's, I am all ears. Thank you.