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Very laggy and slow on Update 1622.4

(Topic created on: 03-05-2024 04:45 PM)
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Musti6
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Hey guys,

I have got QN90B 75in bought it around a year ago from CA Costco , my tv is on Auto update mode and around a month ago I noticed it’s becoming very laggy when i try to type something on youtube or Amazon prime, first I thought its an app problem but after couple time use I realized my entire tv operating system is like that, I called Samsung customer service and they factory reset my tv also i did myself couple time but it fix for few days and problem comes back right after , wondering if anyone have got same issue. 

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JAMES4578
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Hi @Musti6  Some users reported issues with  lags and a few other issues.  Mostly European users (this is the Uk/European community)  , see more in this thread   https://eu.community.samsung.com/t5/tv/firmware-version-1622-4-february-2024-for-2022-neo-qled-and-q... 

if downloading any firmware to USB  should only use your own country's support site (which is intended for that region).

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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JAMES4578
Samsung Members Star ★★
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Hi @Musti6  Some users reported issues with  lags and a few other issues.  Mostly European users (this is the Uk/European community)  , see more in this thread   https://eu.community.samsung.com/t5/tv/firmware-version-1622-4-february-2024-for-2022-neo-qled-and-q... 

if downloading any firmware to USB  should only use your own country's support site (which is intended for that region).

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Gurky
Helping Hand
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Check the site for any updates that aren't being pushed via the TVs update app. Like James said make sure it's for your country. Quick look I see QN90B is version the one you have m.
Musti6
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Update: I thought the issue is my tv remote control but it was not, i also tried other Samsung tv remote but laggy menu and trouble in typing still there , if the problem fixed with next Samsung update will never update my tv again!

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