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Big vertical bar/line in the middle of my 3 day old QLED

(Topic created on: 20-04-2018 07:36 AM)
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Starity
First Poster
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IMG_20180420_091808.jpg

 

IMG_20180420_091819.jpg

 

Was watching twitch.tv on my TV last night, 1 second it's completely fine, then I look away and back at it again, and it has this massive bar on the screen, it stays in the all the sources, every app, the one connect screen (when it's not connected). Going to talk to a Samsung service soon, but anyone got any ideas what might be wrong? 

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2 REPLIES 2
Phil12
Voyager
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Hi

 

Looks like a faulty screen/panel, can you not return it to the place of purchase for a replacement?  I'd deal with Samsung direct only as a last resort.  In the UK it's the seller that is legally responsible for faulty goods, not sure for yourself.

 

Regards

 

Phil

Starity
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Hey, thanks a lot for a response! At first I just thought it might be just a small kink or a software issue but it seems otherwise, will be contacting the place I got from right away!

 

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