Our six month old QN95B Neo QLED has developed a fault.
A curved shadow has started appearing vertically, basically separating the two halves of the screen.
It's only visible when the the screen is showing mostly uniform colour or brightness (for example when the background of a scene is a flat white wall, although it is also visible on title cards and menus where the colour and brightness is consistent).
No damage has occurred to the television
Slightly annoyed as Samsung are only going to whisk it away and leave us TV-less for a week, which is disappointing after-sales service for such an expensive TV purchased only six months ago.
It's proving tricky to get a good photo of what's happening, but has anyone seen anything like this before?
Thanks! That's handy to know, mine has had the issue since February when i got it, which i just assumed was bad DSE but its gotten a lot worse over the last couple of months. Its really distracting now!
Hey bro i had same issue im from india, looking for solution but the service person who came home told that this is normal can't change screen. How can this is normal its distracting the clear view. Look at center middle line black shadow same issue like u. Can u pls answer me what is this issue how can i solve this???? Pls
yes mine also same issue black shadow divides screen into two. Samsung service man refuse to report issue . Bro any suggestions for how can i solve this or get panel replacement??
