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TV Screen has dark section at bottom of screen

Posted by 13-03-2017 03:38 PM in TV

We have a 55JU6800 TV which is just 18 months old. We have a problem that started a few months ago. The screen at the bottom would be a lot... View Post

25-12-2023 03:01 PM

The smart technician found out that the problem was the backlight at the bottom was easily burned be... View Post

Series 6000 TV, No Default Channel on Startup and Recording Failures

Posted by 13-03-2017 09:09 AM in TV

My TV is a UE40KU6000, with software version 1165. There is at least one other thread on this topic (see “Update 1160.6 black screen on... View Post

14-03-2017 10:04 AM

I had the exact same problem. Called Samsung 4 times and they had no fix. 5th time (last Saturday 11... View Post

samsung ks7500 error message " check one connect cable is connected to tv"

Posted by 12-03-2017 01:52 PM in TV

Just received our new tv , unboxed , connected all cables to One Connect, then go into setup , updated firmware as it was out of date. All... View Post

21-04-2017 02:37 AM

were you able to solve this problem with your tv? having the same exact issue on a brand new tv View Post

using anynet+ and infrared for universal remote 9 series TV

Posted by 12-03-2017 12:25 PM in TV

Hi Ive got a 9 series TV with universal remote. Attached to this is a mediacentre on a raspberry pi on HDMI 1. The option to use... View Post

27-12-2020 09:06 PM

Well..since no word again on this topic. My most convenient work around has become to dig out the IR... View Post

Dark patches on H6400

Posted by 12-03-2017 10:23 AM in TV

3 realy annoying dark patches have appeared on my screen, they are only really notioceable when watching programms with a lot of single colour... View Post

13-03-2017 03:02 PM

Hi @Gwynno. :smileyhappy: LOL! Can't say that bacon is part of our offical troubleshooting repertoir... View Post

Fitting UE40K5500 to a wall bracket

Posted by 09-03-2017 10:13 AM in TV

I have bought an invision wall bracket for my new UE40K5500 tv. The 4 spacers provided by Samsung for this purpose have no corresponding bolts. ... View Post

20-08-2019 10:28 PM

Have you or anyone found a quick fix to this common problem as in the M8 bolt length and if spacers ... View Post

Amazon Fire Stick

Posted by 09-03-2017 09:43 AM in TV

Cannot get Amazon Firestick to work properly on my new 49inch Samsung model Ue49k5500. Are there issues with this equipment? View Post

13-07-2022 06:28 AM

You sir are a legend. Worked like a charm. View Post

Surround sound icon stuck on tv

Posted by 08-03-2017 07:42 PM in TV

Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. for some reason the surround sound icon will not go... View Post

17-05-2021 08:53 AM

Easiest way to fix this is to hold down the power button on the remote for a long time - don't depre... View Post

HDMI Arc and Optical Connections

Posted by 07-03-2017 11:40 PM in TV

anyone know what the audio passthrough specs are on samsung tv (ue55ju7000txxu) hdmi arc and digital optical connections are? dolby 5.1 etc? or are... View Post

23-03-2017 04:33 PM

Hey, @billy3. :cathappy:Your UE55JU7000TXXXU is unable to “Pass through” Dolby Digital signals. It i... View Post

Broadcasting/Edit Channel option gone since software upgrade?

Posted by 07-03-2017 11:08 PM in TV

I want to know why I can no longer do Broadcasting => Edit channels on my TV and sort the channels manually. I used to be able to before... View Post

07-04-2017 07:21 PM

Hi @Tootington. Apologies for the delay in getting back to you. Had it confirmed that the model on t... View Post

Very dark picture on UE65JS9500

Posted by 07-03-2017 10:16 PM in TV

I have a problem with my UE65JS9500, it just appeared to trunk off the picture and leave the sound on. I tried turning off and on again and it... View Post

28-05-2018 01:42 PM

Thanks for the update, @chrisb0! It's great that you're all sorted now! :robothappy: View Post

Wireless Speaker Manager

Posted by 07-03-2017 08:19 PM in TV

Hello Folks . I was wondering if anyone can help me here I have a Samsung Series 6 55UK61000 tv .It's threee months old 7 I have just bought... View Post

16-11-2023 12:01 PM

Hello @Jassa , @CosminC , @JPG81 , @Coolraiaan , @Blueyes4u33 I had the same problem from past year.... View Post

Camera on Smart TV

Posted by 06-03-2017 12:41 PM in TV

Skype is nolonger available on my Samsung 55" 8500 smart TV - as Smasung/Skype agreement has ended. (Soooo disappointing....) What else... View Post

10-03-2017 03:36 PM

Hi @AshRug. Just a quick one to say that Skype decided to stop offering their service on all Smart T... View Post

TV switches itself on randomly between 3am and 5am

Posted by 06-03-2017 10:38 AM in TV

My KS8000 seems to randomly switch itself on between roughly 3am and 5am if the TV arieal is connected. If I unplug it, it's fine. I think... View Post

12-11-2019 06:33 PM

Thanks will give it a go in the morning, keeps asking me log in no idea about password? tonight have... View Post

H6400 - losing network connection & slow response to remotes

Posted by 05-03-2017 04:39 PM in TV

Hi, I have a 48" H6400 TV. In the last couple of weeks it's started doing 2 things. Firstly, it only keeps a network connection for the... View Post

10-03-2017 03:40 PM

Hi @Rich2. :smileyhappy: What's the software version of your TV? Go to: Menu > Support > Contact Sam... View Post

Ue55ks8000t just died

Posted by 05-03-2017 08:45 AM in TV

Was watching TV last night when TV just switched itself off, then started cycling logo on for a few seconds off for a few seconds with an... View Post