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Firmware update from 1016 to 2022

Posted by 08-06-2017 09:58 PM in TV

Hi guys, I'm trying to do a firmware update on my Samsung ue55es7080 which has currently the version 1016 to the latest version 2022. The... View Post

09-06-2017 08:39 PM

@Viseulow: Very much a joint effort IMO. And no worries - glad you got to the bottom of the m... View Post

Eurosport Player app problem on a 6 series smart TV

Posted by 05-06-2017 06:26 PM in TV

TV Model No: UE40H6400AKXXM I've checked and the TV software is upto date and I'v reset the Smart feature. All other apps work... View Post

07-06-2017 05:09 PM

Hi Tracy, Sorry, I didn't think of contacting Eurosport but I have done now. They rep... View Post

Samsung KS8000 able to use 3TB or 4TB HDD?

Posted by 10-05-2017 11:07 AM in TV

Hi all, Currently I am using an external powered 2TB HDD, however as this drive is nearly 6 years old would like to replace it. It... View Post

07-06-2017 04:23 PM

Hi @Robertjan88, There isn't a maximum but the TV can support at least 2TB. Howe... View Post

colour settings UE40 6700 smart TV

Posted by 03-05-2017 09:45 PM in TV

can anyone share their successful settings? View Post

07-06-2017 03:29 PM

Hi @putneyal, Can you confirm your model code? Menu/Settings > Support > Contact S... View Post

F9000 evolution kit

Posted by 04-01-2017 11:02 AM in TV

As once again samsung has released no intentions of bringing out a evolution kit for the F9000 series tv this year (based on remarks made at... View Post

07-06-2017 10:30 AM

In theory the upgrade programme is good idea the same as future proofing a tv with a evolution ki... View Post

TV Sound but no Picture

Posted by 06-06-2017 10:40 PM in TV

My T27D390S television is just over one year old. Disconnected it one day while it was all turned off, but when I reconnected and later turned it... View Post

Spare parts required

Posted by 05-06-2017 05:36 PM in TV

Hi all, Hope someone can help. I have a fault with my HD LED TV UE46ES8000U. I belive I need a new cable which connects the powerboard to the... View Post

06-06-2017 04:40 PM

Hey @Dereksp1, If you've already tried our authorised parts retailers, we'd recommend... View Post

UE32F5000 sound but no picture

Posted by 30-04-2017 10:08 AM in TV

The TV is 3 years old, and suddenly the picture disappeared. The sound works perfectly. It seems this is a common problem judging from other owners... View Post

06-06-2017 02:01 PM

UE32F5000 sound but no picture View Post

Play video from fileshare

Posted by 04-06-2017 03:12 PM in TV

Hi, got a sincer a week ago. UE40MU6175UXXC and wanted to know your suggestions for mapping up a fileshare and play media files from it, via... View Post

Recording from TV

Posted by 01-06-2017 11:14 PM in TV

I am considering buying a Samsung TV. I know that some TVs allow recording TV programs on a USB device (pendrive or HD). How can I see from the... View Post

03-06-2017 03:41 PM

Hey @marius_roma1, Do you have a model code of TV that you have in mind? We can then ... View Post

TV keeps turning itself off and on indefinitely

Posted by 12-05-2017 08:16 PM in TV

Hi, I have a Samsung PS51D6900 (51 inch Widescreen Full HD 1080p 3D Plasma SMART Internet Television with Freeview HD) which now won't turn on... View Post

02-06-2017 10:26 AM

Same sort of problem here with the 6320 , bizzare thing is though that it works fine for a few da... View Post

Samsung 6 curve tv

Posted by 14-05-2017 03:57 PM in TV

Can anyone help? I have a new samsung 6 curve tv. The screen is on but there's no picture. I have sound and it makes a noise when I try to... View Post

01-06-2017 09:29 PM

Hi @MissEvans, how's the TV issue? Has it been resolved now? Do let us know:smileyhappy: View Post

HDMI PORTS

Posted by 28-05-2017 03:25 PM in TV

Model IS55HU8200 I recently added sky and found out not all the hdmi ports support UHD. The sky q box had to use port 3. Anyone know which hdmi... View Post

01-06-2017 07:24 PM

Hi A sky engineer came to install SKY Q which is in HIS. He used HDMI1 and had a message t say ... View Post

Handset/Tuning

Posted by 30-05-2017 05:02 PM in TV

I have a second hand LE26R87BD tv without a remote and tuned to Northampton, home of previous owner. Will a replacement remote retune the tv if I... View Post

01-06-2017 06:56 PM

Trouble is I have no handset, and from what I can see no plug and play feature on the tv model I ... View Post

How to add Channel 4 All 4 app to UE32K5500AK TV?

Posted by 28-03-2017 03:11 AM in TV

I recently purchased a Full HD UE32K5500AK TV. Generally I am happy with my purchase but cannot see to find the Channel 4 "All 4" app on... View Post

01-06-2017 06:55 PM

I had the same problem and was advised to reset the Smarthub which worked a treat although I then... View Post

Samsung LCD TV picture colour issue

Posted by 30-05-2017 09:09 PM in TV

I have a Samsung TV LE32A336J1D and the colour in the picture has got some major issues; when I turn the TV on, the colour is ok, then... View Post

01-06-2017 12:52 PM

Hi @georgieperu. Pressing and holding down the exit key, should allow you to do a fac... View Post

TV switching off when connected to smart hub

Posted by 30-05-2017 06:31 PM in TV

Hi When I connect my Samsung UE46D7000 to the smart hub and start up an app like ITV player then select a program to watch the TV switches off... View Post

01-06-2017 11:44 AM

Hi @paul2017. Is the software on your TV up to date? Go to Menu > Support > Software ... View Post

HW-K850

Posted by 01-06-2017 09:01 AM in TV

Hi All - Some advice please. We are thinking of getting 2 HW-K850's - one for a family room and me for a lounge. Our question is - will we be... View Post

PS63B680T6WXXU Samsung 63" Plasma TV Pop Sound

Posted by 30-05-2017 09:25 AM in TV

Heard a pop sound and the screen went black and the on/off keeps on flashing with a click clicking noise. View Post

31-05-2017 12:08 PM

Thanks Tracy Engineer coming to take a look at my TV today. I contacted Samsung Direc... View Post

is this 7 series screen normal?

Posted by 12-05-2017 12:20 PM in TV

Hi all, bought a 49ks7000 yesterday - beautiful tv - but noticed some pic issues (like auras and ghosting) at first thought light bleed so... View Post

31-05-2017 09:16 AM

Software version, really mr moderator, how is that going to help? i think the Samsung stand... View Post

UE48H6400 Voice functions

Posted by 30-05-2017 07:03 PM in TV

Hi, I've owned this TV for a couple of years. Originally, you could press the voice button and say for example "what's the... View Post

No Freeview?

Posted by 11-05-2017 11:14 AM in TV

Hi all, I recently purchased a HD SMART TV model no.UE49K5600 It cannot access any freeview channels. I don’t have cable or wireless... View Post

30-05-2017 01:06 PM

Hey @TommyTV. Are you still experiencing this issue? What software version do... View Post

Warranty Conformation Code

Posted by 14-05-2017 10:36 AM in TV

Hello, I have just registered my Samsung TV online and assumed a Warranty Conformation Code would be sent via email. Now I see there is a phone... View Post

30-05-2017 12:37 PM

Thanks for letting me know, @Joe2017! The manufactures warranty is automatic from the day... View Post

No software update

Posted by 29-05-2017 06:49 PM in TV

I go to Menu>support..... no software update? View Post

29-05-2017 07:52 PM

Hi @Kimpeluffo. What's the model code and current software version of your TV? Go to ... View Post

J5600 TV not turning of from android tv box remote.

Posted by 24-05-2017 07:32 PM in TV

Hi, I have a J5600 TV with an Android TV box connected to it on HDMI (Xiaomi Mi Box). It's a real android tv box, not one of those... View Post

29-05-2017 07:40 PM

Hi @SorinS. The 'no signal' screen is the TV letting you know that there is no active... View Post

Slow speed KS7500

Posted by 29-05-2017 10:17 AM in TV

I have a UEKS7500U smart tv hard wired to an Asus DSL AC68U router. I can only achieve internet sppeds of betweenn 2 and 4 mb download. The upload... View Post

KU6000

Posted by 28-05-2017 06:02 PM in TV

Need a bit of help with an app problem.I have a 40KU6000 with wired ethernet (60mb speed) and the software is up to date. My problem is with the... View Post

UE55HU8200 & Sky Q HDCP 2.2.2

Posted by 04-05-2017 08:54 PM in TV

Hi,I have a Samsung 55" UHD Curve UE55HU8200. I have a home cinema connected and everything worked perfect. I had Sky Q installed and for some... View Post

28-05-2017 03:30 PM

I had the same problem and sky engineer used port 3. This port supports uhd View Post

Tv remote and soundbar

Posted by 27-05-2017 09:48 PM in TV

I have an UE48 UHD tv connected to a HW-J550 sound bar, when both units were installed the tv remote would not control the sound bar, after... View Post