Brand new 2021 75" Frame (QE75LS03A), connected via HDMI ARC to Denon AVR-X2400H.
One remote control works like a charm - turning off, turning on, sound level control - no issues there.
I have the TV set up to go into Art Mode when turned off, Denon turns off as well. The Art Mode will turn off completely thanks to motion and or / light sensor. - when I'm not in the room for some time or when the night comes. That's also fine, that's how I want it to work.
The problem is - if, after some time , I walk into the room and the motion sensor turns the Art Mode on, the AVR turns on as well - and that's not how it should work, I'm not planning to watch the TV, I didn't turn it on. I just want a nice picture on the wall. Furthermore, even when I manually turn the AVR off, it turns back on after a fraction of a second. The only way to turn it off is to turn the TV on and off - then the TV stays in Art Mode with the AVR turned off.
Both the TV and the AVR have the latest firmware.
Is it a bug or is it a feature?
Nope, nothing helpful. I called Samsung and they just confirmed that I have the newest firmware, went through the settings that I had already checked before, advised that I check my HDMI cables and that's it. So I checked the cables, even bought a new set and it didn't help at all.
As far as I'm concerned - The Frame has some kind of a bug that sends a signal via HDMI when waking up to Art Mode while it clearly shouldn't.