15-05-2019 11:30 AM - last edited 15-05-2019 11:36 AM
Have they started shipping the one connect boxes over yet from 2.0 to HDMI 2.1 ?
Cant get anything from the Indian call centre staff not one of them understands what I am asking them.
Absolutley useless for a new customer asking any questions as they do not know the products.
He kept saying on phone 60 frame per minute, then he said running in 60p -- shows you how ill informed they or on products, rang 5 different times and not one can answer my question.
does anyone who owns one of the Q900R 8Ktvs could give me an insight into them, has there been any problems, good and bad points?
be as honest as you can.
Also has anyone had the chance to see a 4k tv and an 8tv side by side and if so is the comparison noticable.?
Solved! Go to Solution.
10-12-2019 09:32 AM
10-12-2019 09:40 AM
hi,
So why cant it do Dolby Atmos and dts-x sound via the one connect to av amp.
10-12-2019 11:59 AM
Can anyone who has the new One Connect box confirm the model number? I've just bought a QE75Q900R and the One Connect model I have is SOC2002R.
Thanks in advance!
10-12-2019 02:30 PM
@MBH1892 wrote:Can anyone who has the new One Connect box confirm the model number? I've just bought a QE75Q900R and the One Connect model I have is SOC2002R.
Thanks in advance!
I no longer have my QE65Q900R but I know the model number was SOC2001R, This was the exchanged unit with port 4 had 2.1 HDMI capability.
23-12-2019 08:45 PM
@Sunny69 wrote:
@MBH1892 wrote:Can anyone who has the new One Connect box confirm the model number? I've just bought a QE75Q900R and the One Connect model I have is SOC2002R.
Thanks in advance!
I no longer have my QE65Q900R but I know the model number was SOC2001R, This was the exchanged unit with port 4 had 2.1 HDMI capability.
Same here
23-12-2019 08:45 PM
2001R
24-12-2019 04:28 PM
@wray2k wrote:hi,
So why cant it do Dolby Atmos and dts-x sound via the one connect to av amp.
The new HDMI eARC connection will be able to do this. Hopefully Samsung will incorporate it via a future firmware update
24-12-2019 04:37 PM
@dolly82 wrote:Have they started shipping the one connect boxes over yet from 2.0 to HDMI 2.1 ?
Cant get anything from the Indian call centre staff not one of them understands what I am asking them.
Absolutley useless for a new customer asking any questions as they do not know the products.
He kept saying on phone 60 frame per minute, then he said running in 60p -- shows you how ill informed they or on products, rang 5 different times and not one can answer my question.
does anyone who owns one of the Q900R 8Ktvs could give me an insight into them, has there been any problems, good and bad points?
be as honest as you can.
Also has anyone had the chance to see a 4k tv and an 8tv side by side and if so is the comparison noticable.?
I phoned Samsung, they took my details and said the installer would contact me presently. The installer phoned and asked a couple of questions including was the tv wall mounted. They took best contact details and said they would phone again to arrange a firm date to replace the One Connect box. The tv itself is great. The box doesn't get particularly hot, just warm. The 8K videos on YouTube show just what the tv is capable of, and is a clear upgrade in quality from my 4K QLED Samsung
02-01-2020 12:03 PM
Hi, checking if anyone in the Netherlands has received the upgraded HDMI 2.1 box yet. I inquired with Samsung NL on December 8 if I was eligible. The reply was "yes, you are, we are going to send you one asap, keep in mind it could take 5 to 10 work days before delivery'. I have yet to receive the updgraded one connect box. Anyone out there in NL with similar experience. I have a january 2018 8k Q900R
02-01-2020 01:00 PM