The truth comes out from the customers, No wonder 5 different TV support staff acted like they did not even know what a one connect box was. Such a shame somewhere in Samsungs customer service offices people are not doing there jobs correctly and is costing the company so much money in new customers as no one can answer simple question, The guy who responded to my post has given me more infomation in a paragraph than samsung could give in a full year of speaking to them daily. Great reply so thankyou. I think ill steer clear for time being, I have heard on another forum that 60% of all tv units shipped 900R 8K have been returned due to faults, I had my suspisions, but probably think its more true than false. I can not say I am a fan of the one connect box being outside the TV, its a lazy design not fitting it into TV but its gets red hot im told and thats why they pulled it from being inside the TV as it would eventually damage screen or prob did during aplha tests of the model.
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Have they started shipping the one connect boxes over yet from 2.0 to HDMI 2.1 ? Cant get anything from the Indian call centre staff not one of them understands what I am asking them. Absolutley useless for a new customer asking any questions as they do not know the products. He kept saying on phone 60 frame per minute, then he said running in 60p -- shows you how ill informed they or on products, rang 5 different times and not one can answer my question. does anyone who owns one of the Q900R 8Ktvs could give me an insight into them, has there been any problems, good and bad points? be as honest as you can. Also has anyone had the chance to see a 4k tv and an 8tv side by side and if so is the comparison noticable.?
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