10-05-2020 11:59 PM - last edited 05-08-2020 05:09 PM
I bought a Q80T a couple of days ago and have noticed a really annoying issue when using the tv with the combination of HDR and game mode.
I'm fairly certain this is a software bug in the TV since I can reproduce this issue with 100% accuracy, and it happens on the dot at the same moment every time. It's basically on a timer.
Basically when the game is displaying a HDR signal and game mode is enabled, exactly after 6 minutes the brightness of the TV suddenly drops by around 20 (50 -> 30). The value of brightness setting doesn't actually change however. Messing with the brightness setting does not restore the brightness to it's original state, but changing the local dimming setting from standard to low and then back to standard does. Switching game mode off and then back on also fixes the issue, but then it happens again EXACTLY after 6 minutes (I've timed this with a stopwatch).
Has anyone else experienced this issue? Or can someone maybe test this on their TV to see if you can reproduce it?
Exact repro steps on how I can reproduce this 100% of the time on the PS4 Pro:
Some other notes: The PS4 has a screensaver that basically dims the screen if it is idle for a while. This is not the cause of this, this happens even when the console is in active use and the brightness can be restored temporarily by changing the local dimming setting like described above. I have not managed to reproduce this issue with game mode off, so it seems to be related to game mode.
Software version: 1304
02-10-2020 06:36 PM
E o bug do brilho diminuir, ainda acontece se o escurecimento local estiver em padrão ou alto?
02-10-2020 06:49 PM
Não, isso nunca mais ocorreu.
02-10-2020 08:02 PM
But it's not out in the US officially?
02-10-2020 08:07 PM
It is. It’s on the support pages for US QLEDs - https://www.samsung.com/us/support/owners/product/qled-tv-q80t-2020
02-10-2020 08:49 PM
If you able do like that let me know.
I'm in the official firmware 1402.7 eu version
02-10-2020 08:53 PM
The release of the eu version was held back apparently (I know you got yours from them directly) . Mods told me. Hopefully it’ll be out soon though.
02-10-2020 08:58 PM
The reason is still it is not fixed on 1402.7.
Yesterday same team came to collect debugging data by connecting ethernet to usb adapter from tv to laptop and enabled debugger on TVs service menu. after taking it sent those debug data to overseas developers. They said in a couple weeks they give another update with fix for this
02-10-2020 09:01 PM
02-10-2020 09:04 PM
Ah that makes sense. Hopefully soon then
02-10-2020 09:07 PM
but the funny part is here some intelligent are thinking I'm trolling everyone. lol 🙂
They trust lies but not the truth...