2019 QLED firmware 1401 subtitle bug

[FrankieSomeone]

Looks like firmware 1401 breaks the subtitles for files played from USB devices.
Once the first one appears, instead of ending when it should, it stays visible forever or until the next title replaces it.

This happens on my Q90R and I also tried a total factory reset but it didn't fix the problem.

[Maarten3001]

Hi,

I assume it also works for your Q60R, but the best way would be to try. If it’s not compatible it won’t update, I suppose.

[AnDr1o]

Yes it works and fixes the problem I've just installed the firmware on my QE43.

[Members_VzatSg3]

Szia Kormos!Én felraktam az itt letöltött frissítést egy pendrivra.Meg is találta a tévé,és rá is kérdez hogy frissítem e a 1404-es verzióra.De valahogy nem merek rányomni..Zavar hogy nem hivatalos forrásból van..

[meeroh]

I can confirm that 1404 update  fixes subtitle bug on UE55RU8002! 😀

Thanks Maarten3001 for sharing this information and download link!

[Members_VzatSg3]

Samsung confirmed that it is legal to repair.

[BOTOSAUR]

I have installed the 1404 update on my QE43Q60R.
I can confirm that it works.

[FrankieSomeone]

They should just put the firmware up for download at the official product page then, if they've fixed it.
Call me overly cautious but i'm not gonna download some file sent to someone else through a random file sharing site and upload it to my tv

[meeroh]

They should have fix this bug moths ago, but it took them more than a year. At this point I feel lucky that they were able to fix it.  Was happy to install it and DISABLE AUTO UPDATE FOREVER.

[Members_VzatSg3]

My TV today indicated that I want to upgrade to 1406 frimware.Has anyone got it yet?

[drossi]

Not yet. I'm waiting for anyone else doing this! 🙂