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Original topic:

Will resetting the TV solve "dirty screen"?

(Topic created on: 16-08-2022 09:21 AM)
Svein1967
Journeyman
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TV

Been in contact with Samsung support about the screen on my 22 model 55 inch The Frame. Attached photo is from a YouTube white screen test video. This is of course a "forced" example, but still...

Their advice is to reset the TV via the settings. Will this help? It's a hassle to reset because I will have to download lots of apps again.. 

IMG_20220727_225823.jpg

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5 REPLIES 5
leicesterMan
Helping Hand
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TV
No
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leicesterMan
Helping Hand
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TV
I had same problem, tech person said I needed a new screen, richer sounds replaced my screen within a week , it was under guarantee
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Svein1967
Journeyman
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TV

@leicesterMan wrote:
I had same problem, tech person said I needed a new screen, richer sounds replaced my screen within a week , it was under guarantee

Interesting. Did it help? 

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leicesterMan
Helping Hand
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TV
Yes
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Svein1967
Journeyman
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TV

I wonder why support tells me to reset the tv if only getting a new screen will work.....

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