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Original topic:

Samsung Galaxy Tab S8 - Facial Recognition Causing Crash

(Topic created on: 08-06-2022 01:33 PM)
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ShadowIT
Journeyman
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Whenever I go to set up facial recognition, it crashes the tablet and restarts. This includes trying to set it up from start-up. I have tried setting it up fully and then setting up facial recognition and have the same issue. I have performed multiple factory resets and applied all updates I can find with no luck.

1 Solution


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Solution
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Good News! The issue resolved after installing the new software update!!

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19 REPLIES 19
Members_CfpMq2m
Student
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I am having the same problem, just received a new tablet from Samsung as a fix....exactly the same issue. It must be a software issue

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I got my S8 delivered today. I too have the same issue. 

Members_6DL9sMw
Student
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I have the same problem, Samsung needs to recognize this as a bug!

ShadowIT
Journeyman
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Okay I'm glad a few people have the same problem, how do we escalate this? 

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Members_IFu7Ln5
First Poster
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Me too!

Corpsegrinder
First Poster
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Same here. Just received my Tab S8 (from Samsung.com) on Wed 06/08/22. Every time I try to set up facial recognition the tablet crashes.

Ljd0511
Apprentice
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Same here...  has there been an update? Just got mine today from samsung.com

Solution
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Good News! The issue resolved after installing the new software update!!

Msnow24
First Poster
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I am still having the same problem even after the recent update 

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