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Can't Connect to Google Play Store

(Topic created on: 08-06-2022 05:19 PM)
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t3jjj
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I have a Samsung Galaxy Tab A 8" Screen, 16 Gb Storage, Wi-Fi only, model SM-T350NZAAXAR and Android 7.1.1.

I am trying to get it to connect to the Google Play Store but keep getting the error message 'Couldn't sing in.  There was a problem connecting to play.google.com.

I have followed many suggestions including factory reset, clearing cache, and data and using a sdk for another version and still can't get it to sign-in for Google account.

Looking for ideas on how to resolve.

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