Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

I can't log in to my Tab S8as it will not accept my fingerprint and I have forgotten my password.

(Topic created on: 30-06-2022 02:17 PM)
1490 Views
Members_fp5zYIj
First Poster
Options
 
0 Likes
3 REPLIES 3
Pugs1957
Samsung Members Star ★
Options

Hi, if you have a Samsung account on the tablet you can unlock it by using Samsung Find my mobile website otherwise you will have to factory reset it.

0 Likes
AndrewL
Moderator
Moderator
Options

@Members_fp5zYIj: Further to reply by @Pugs1957 please follow the link below, sign in using the Samsung account details that you have registered to your tablet, and you can remotely unlock the device from here. 

https://findmymobile.samsung.com

0 Likes
Thomasalive07
Navigator
Options
Hi. I can help. So you shut down your phone. You have one option if you don't have a Samsung account on your device but the option applies you to erase all of your data in your internal storage. But you shut down the power. Then you turn it on but keep your fingers on the volume down, power button. (If you have a bixby button on your device press that down to. Hold it until it changes to a screen saying one ui or something like that. Where will be an option to erase the phone. Click it and you will be able to reset up your phone.
0 Likes