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tab3

(Topic created on: a week ago)
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chris1550
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hi guys i have a Tab 3 that i have forgotten the password to  but in order to turn it off i need the password  so i can do a hard reset   any ideas please

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Jimmy0382
Apprentice
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Hard reset? YouTube is your friend
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Robin999
Samsung Members Star ★
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When you first set up the tablet, you would have had to enter some credentials, email, and password. Do you still remember these?

If you've forgotten your password to unlock the device, then you can boot to recovery menu and reset the device, but as mentioned, you'll need to know the email and password used during initial set up as you'll need these after the reset.

To proceed with reset via recovery menu

Plug into a working PC or laptop or other Samsung device

Turn the device off, then press the power button and volume up at the same time until the Samsung logo appears. Then let go of both buttons. You are now in recovery mode, scroll down using the volume buttons to reset the device, and confirm with the power button. Follow all on-screen prompts.

When reset, enter your credentials as mentioned before.


WARNING: You will lose all data. Hopefully, you have a backup?

If you are unable to boot to recovery menu due to a forgotten password. Then, the only other course of action is to take the device to an authorised Samsung centre and let them unlock it for you. You'll need to be able to prove the device is yours.

https://www.samsung.com/ca/support/mobile-devices/what-can-you-do-if-you-forgot-the-pin-pattern-or-p...
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