1 ACCEPTED SOLUTION
Hi all. :robothappy:
All current Samsung phones come with an active regional lock when first bought. Assuming it's not also locked to a specific network, using a SIM from the same regional origin as the phone for at least 5 minutes of total talktime will disable the regional lock and allow you to use a SIM from any other region from then on.
Hope this helps! :robothappy:
Hi @Dka1
To successfully unlock your phone for use outside its intended region you are required to make a 5-10 minute cumulative call from the region the phone was purchased, in this case the UK, to a local number using a SIM card from that region. If you're unsure whether the process has worked we'd recommend contacting O2 directly to see if they're able to shed any light on the situation.
To successfully unlock your phone for use outside its intended region you are required to make a 5-10 minute cumulative call from the region the phone was purchased, in this case the UK, to a local number using a SIM card from that region. If you're unsure whether the process has worked we'd recommend contacting O2 directly to see if they're able to shed any light on the situation.
@Dka1, I was just making sure that you hadn't purchased it from Amazon or another online retailer as this would not have guaranteed that the phone was a UK model. It may be the case that your phone was network locked rather than region locked and that is why it wouldn't work with your Burmese SIM. With this in mind it would be useful to obtain a network unlock code from your UK network prior to travelling to be sure you have all the bases covered. ^AL
@Dka1, the phone will have originally been sold to you as 'unlocked' however as soon as you installed the O2 SIM it became locked to their network. If you take the necessary steps to regionally unlock the device before your travels and obtain a network unlock code from O2 then hopefully you will be fine to use a Burmese SIM outside the UK.
