Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smartthings app: "Important Account Notice"

(Topic created on: 23-11-2019 01:16 AM)
1220 Views
Skotl
First Poster
Options

My smartthings app on my iphone has been warning me for two years now that "We are updating our login systems"...

 

When this first appeared there were all sorts of horror stories about hubs migrating over to this mysterious "new" thing and breaking so, I like many others, just ignored it.

 

Now we're two years on:

  1. Is this important?
  2. Can we ignore it?
  3. Are there (still) any issues if we say yes and follow the process?

 

0 Likes
3 REPLIES 3
ChrisM
SuperStar
Options

Hi @Skotl 

 

We can understand your reservations here, however, if you're happy that this is a genuine update for the Samsung SmartThings app, we would recommend that you update to it as some of the features of the app may be impaired if using an older version of the app.

 

Hope this helps!

0 Likes
Skotl
First Poster
Options

While I appreciate the prompt response I'm afraid you've misread my original question(s), which are about the login system not the app

0 Likes
ChrisM
SuperStar
Options

Apologies, @Skotl. May be best to talk to our SmartThings specialists regarding this. You can contact them by Email or Live Chat here, (they're not currently in over the weekend we're afraid).

0 Likes