i have the Samsung WiFi kit MIM-H03 hooked up to my multi split system. It has been working well for the past 3 months.
This morning I tried to access the AC to change the schedule and can’t access the unit. After logging me in the app constantly connects to the unit for a few seconds and then says the unit is offline. Every few seconds it switches back and forth between connected and offline. When I try to access the unit I get a message “network or server error- try again later”. My house WiFi is working fine and I even performed a reset to the WiFi kit- no change. Any ideas or solutions?
I'd advise you to get in touch with our dedicated Smart Things Team. They will be able to carry out advanced troubleshooting. You can contact them via this link: https://support.smartthings.com/hc/en-gb