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Hub welcome code

(Topic created on: 07-11-2022 01:03 PM)
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Clonkeen
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Is there a phone number to contact someone re getting my SmartThings hub welcome code?

got an email reply asking to allow access to my account but was then ghosted. 

Thanks!

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Clonkeen
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Ireland based

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AsadM
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Hi @Clonkeen, information on where you can locate your SmatThings Hub Welcome code can be found here: https://www.samsung.com/us/support/answer/ANS00083164/#:~:text=After%20the%20reset%2C%20you%20can,in....

 

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DLThompson06
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The welcome code (for a v2 hub anyway) is printed on a sticker inside the unit. Just remove the cover (like you're going to replace the batteries) and you'll see it. I don't understand why they make that information so hard to find. 

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