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Why is the app so terrible?

(Topic created on: 14-08-2024 09:56 AM)
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TheRealDarren
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Samsung push for people to use the shop app but I find using a tall and prefer to order from other sites after trying and failing to buy from the Samsung shop.

Latest issue is trade in not applying to final price. Example here

image

And I tried clearing cache on app and now basket screen is blank, product screens are blank and previous orders screen is blank. Tried reinstall and still all blank.

The experience leaves you wondering why you are buying from Samsung when they can barely build a shop app.
3 REPLIES 3
Robin999
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Says there your trade-in is worth nothing? Did you do it correctly?

Just tested and working here1723627297689_1723627297682_0.jpg
TheRealDarren
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Tradein shows 40+50 = free so not applied. Tradein is valid
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Robin999
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The £40 is crossed out?
Will you lose that additional discount if you did it via the web?
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