17-03-2021 04:02 PM
Is anyone else having a problem upgrading on the upgrade program. I have now spoken to 5 different people and just keep getting the same answer we will pass it on and they will email u. I'm still waiting? I'm very frustrated about this 😕
18-03-2021 05:37 AM - last edited 26-05-2021 01:14 AM
just phone or email the right team below
https://www.samsung.com/uk/upgradelounge/
Phone: 0330 726 7467 | Mon-Sun | 8am to 10pm
😉🆗
18-03-2021 07:07 AM
I have done both on 5 occasions now, I just keep being passed from one to another. The email just comes up with they r unable to reply to emails at the moment and to use online support