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Cannot return my phone at end of 2 years. Keep getting error

(Topic created on: 10-02-2024 06:00 PM)
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Greg475
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Trying to return my s22 ultra at the end of the 2 year sharing upgrade program. Keep getting an error on the website. Samsung support is no help at all. Now getting charge the end of term bubble payment. Not happy and in need of help. 

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BandOfBrothers
Samsung Members Star ★★
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Have you tried clearing the cookies,  caches and browsing data of the Internet app your using @Greg475 or even a different browser or device to connect. 

If your using a VPN try turning it off. 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Greg475
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Thank you for reply. I had a light bulb moment about an hour after I posted this. Bubble payment is £250, recycle websites are offering £350 for the phone. I'm going down that route now to see what happens 👍
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