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Samsung Upgrade Programme

(Topic created on: 02-06-2021 04:35 PM)
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oTHEPOSTMANo
Student
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Hi was just wondering if anyone else had the same issue? 
June 1st 2020 I renewed through the upgrade programme to my now currant S20 Ultra.
It now being June 2nd 2021 I though I must be due to renew again to a new phone if I wish. 
Upon logging into the upgrade lounge portal. It now shows I cannot upgrade until july 12? Over 13 months not 12 for a chance to upgrade? 
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1 REPLY 1
CarlH
Moderator
Moderator
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Hi @oTHEPOSTMANo. It would be best to contact the Online Shop Team directly regarding this. They can be reached on 0330 26 467.