22-01-2024 09:48 AM
Hey all, wondering if anyone can help clarify a few things for me.
I ordered the S24 Ultra on launch day and was able to get the £50 discount (pre-order bonus) and 5% off due to first time Samsung Shop App user. I also traded in my old phone. However it wasn't until after the order came through that I realised the Code for the Samsung Watch 6 wasn't applied, not sure what happened but the whole process was a bit buggy as I was using Samsung Flex to pay.
Anyway, support have said I can claim the watch after 24th January once my phone arrives, but also in the t&c's they do say you can't claim if you have already participated in another promotion.
Do my discounts count as promotions considering the pre-order bonu came with case and screen protectors? Or are 'prmotions' specific to claims like watch6 or headphones, cashback, etc. Appreciate any help, I want to avoid cancelling my order as I'd prefere the watch over the £50 discount
24-01-2024 05:51 PM
26-01-2024 12:34 AM
26-01-2024 04:47 AM
27-01-2024 09:39 AM
27-01-2024 12:01 PM
27-01-2024 03:06 PM
Make sure that Samsung Browser is set to the default browser? I think I had this problem before.
27-01-2024 09:09 PM
28-01-2024 05:40 PM
28-01-2024 05:51 PM
https://samsungoffers.claims/sam/giftwatch6/en-GB
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "