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S20 shipped then recalled?

(Topic created on: 27-02-2020 06:57 PM)
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Fra_T
First Poster
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Got a couple of despatch emails the other day, one for the phone, one for the upgrade pack to return my S10

Then a DPD delivery notification and text this morning to say my S20 would be delivered this afternoon

All seemed quicker than I expected

 

Got home, upgrade pack arrived

DPD delivery tracking says phone recalled and being returned to Samsung!

 

My Samsung account order says shipped as well

 

Someone pull the trigger too early on the delivery, or something else? 

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53 REPLIES 53
126005
Student
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Had the exact same thing. My only worry now is that because its marked as shipped they'll miss it on the 9th.. however spoke with Samsung support yesterday & they assured me it would still be shipped on the 9th. Did feel like Chrietmas had come early though!
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Lembo
Navigator
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Must of been gutting!

Not long now....
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126005
Student
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@Lembo wrote:
Must of been gutting!

Not long now....

It was but mainly because it actually got to my local depot before being recalled 😭

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Sbol15
Pioneer
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Someone in Twitter had theres actually delivered on Friday!!

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Deadst4r
Explorer
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This happened me as well. It was literally like 20 minutes from my office on Friday and they canceled. 

 

Pretty annoying. I'm really paranoid about it not being dispatched again, especially as the order status still just says 'shipped' and when I rang Samsung today they blamed DPD and said the phone hadn't been returned yet... 

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Sbol15
Pioneer
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The samsung "support" are so useless. Trust that DPD will ensure everything arrives on time.
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Sbol15
Pioneer
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Are you in Scotland
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Deadst4r
Explorer
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Nah Northern Ireland. 

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Deadst4r
Explorer
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Sorry what I mean is that mine is shown as shipped from the first accidental dispatch. It hasn't updated and the phone hasn't yet reached Samsung again. 

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